Retail Sales Assistant - VIC

Multiple Locations, VIC, Australia

    • At the current time, we have a number of Full-Time opportunities for the right candidates.  

      As a Retail Sales Assistant, you will be assisting our customers and the sales team on a daily basis by:
      Providing service and assistance for all sales orders and quotes via phone, online, or walk-ins,
      Being able to ascertain the customer needs and provide a high level of customer service including recommending, selecting, and finding the right solution or product,
      Managing point-of-sale processes,
      Handling of stock for customer orders,
      Assisting with product returns, warranty, technical services, and warehouse duties,
      Facilitate store marketing and stock management, in-store displays and demos
      Follow up ETA for orders on behalf of customers.

      You will also occasionally:
      Train in different departments to broaden experience, knowledge, and skills,
      Attend internal or external training and seminars to develop and maintain relevant technical knowledge and skills,
      Participate and perform quarterly stocktake.

      Be required to work and travel between any of our store locations
      For VIC: Clayton, South Melbourne, Rowville

      To be successful in this role, you will need:
      A minimum of 2 years’ experience in customer-facing, customer service, or retail roles.
      A passion for technology and have technical knowledge about IT hardware and PC systems.
      A can-do attitude, and a willingness to assist in the operation of the branch.
      To demonstrate excellent customer serviceability,
      Strong communication skills - both written and verbal,
      Integrity, honesty, passion, and ability to deal with multiple tasks in a fast-paced team environment,
      To conduct yourself in a way that portrays professionalism and friendliness.