Commercial Accounts Manager

Currently, we have a full-time opportunity for the right candidate to join our Commercial Division. The main function of the position is to develop and manage sales opportunities and managed accounts within Corporate, Government, Education and other commercial and business customers.
The main duties include:
• Present and sell IT solutions and sales support services to current and potential clients.
• Establish and maintain current client and potential client relationships.
• Follow up on new leads and referrals.
• Identify sales prospects and contact these and other accounts.
• Prepare quotations and sales contracts.
• Drive to progress and maximise Key Performance Indicators.
• Planning and forecasting on managed accounts and non-managed accounts.
• Manage customer account servicing through visitations and quality checks and other follow-up.
• Identify and resolve customer concerns.
• Assist and liaise with the Retail Sales team when required.

You will also occasionally:
• Train in different departments to broaden experience, knowledge, and skills,
• Attend training and seminars to obtain certification or relevant technical knowledge.

Before enquiring or applying for this position, please ensure that you can identify with the critical competencies outlined below. At this time applications without the minimum critical competencies will not be considered.

Skills and Experience:
• Three to five years of Sales experience, ideally in a software/IT industry selling to commercial, education and government organisations.
• Tertiary Qualification in IT/Computer Science.
• Up to date IT knowledge on Server, Networking, Workstation, PC, Laptop, Software, Print and Storage.
• Proven sales performance in a business development capacity.
• Strong telephone and presentation skills with the ability to open and close over the phone.
• Self-starter with a strong team ethos.
• Excellent interpersonal and time management skills.

Melbourne, Australia